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Auth0 schedules change freeze periods throughout the year to ensure platform stability and resilience. During these periods, certain customer activities are restricted.

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Upcoming change freeze periods

Start dateEnd date
9 March 202613 March 2026
21 September 202625 September 2026
25 November 20262 December 2026
23 December 20265 January 2027

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Load tests

Load tests are not allowed during change freeze periods.
Previously-approved load tests scheduled to occur during a change freeze must be rescheduled. You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.

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Penetration tests

Penetration tests are not allowed during change freeze periods.
Previously-approved penetration tests scheduled to occur during a change freeze must be rescheduled. You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.

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Failover tests

Failover tests are not allowed during change freeze periods.
Previously-approved failover tests scheduled to occur during a change freeze must be rescheduled. You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.

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Rate limit changes

Rate limit changes are not allowed during change freeze periods.
Previously-approved rate limit changes scheduled to occur during a change freeze will be applied as scheduled. You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.

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Request an exception

You can request an exception to this policy through the Support Center.