Auth0 provides support in alignment with the terms of service and pricing and support plans. These are the types of support provided by Auth0:
LevelDescription
SupportedAuth0 has formally tested these items, may provide both new features and bug fixes (if applicable), and will provide customer support.
SustainedAuth0 may provide bug fixes (if applicable) for these items, and will provide customer support.
Bug FixesAuth0 may provide bug fixes (if applicable) for these items, but will not provide customer support.
CommunityAuth0 will not provide customer support for these items, and all assistance will come from the general community.
PartnerAuth0 will not provide customer support for these items, and all assistance will come from the partners who maintain them.

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Auth0 support coverage

Official support provided by Auth0 is limited to the languages, platforms, versions, and technologies specifically listed. Anything that is not listed, or is listed as community-supported is not eligible for Auth0 support. If you have questions about unsupported items, you can post your question on the Auth0 public forum. For community-supported items, ask for help by contacting the developers responsible for those items such as submitting issues on the GitHub repositories for the specific libraries or SDKs. Auth0 support is limited to the most recent version of the technologies listed (unless otherwise specified). If you are using an older version, you will be required to upgrade prior to seeking support.

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Supported browsers

All listed browsers are the latest versions unless otherwise indicated.

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Auth0 Dashboard desktop browsers

Auth0 does not support mobile browsers for using the Dashboard.
BrowserSupport Level
ChromeSupported
SafariSustained
EdgeSustained
FirefoxSustained

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Authentication desktop browsers

BrowserSupport Level
ChromeSupported
SafariSustained
Internet Explorer (v10/11)Sustained*
EdgeSustained
FirefoxSustained
*Starting with v2.0.0, the Auth0 SPA SDK no longer supports Internet Explorer 11. To learn more about this change, read the SPA-JS v2 Migration Guide on Github.

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Authentication mobile browsers

BrowserSupport Level
Safari iOS 10+Supported
Chrome for Android 7.1.1+Supported

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Supported operating systems

All listed operating systems are the latest versions unless otherwise indicated. If you are using an older version, please upgrade prior to seeking support.

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Auth0 Dashboard operating systems

Operating SystemSupport Level
Apple MacOS (with Chrome)Supported
Apple MacOS (with other browsers)Sustained
Linux UbuntuSustained
Microsoft WindowsSustained

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Authentication supported operating systems

Operating SystemSupport Level
Apple MacOS (with Chrome)Supported
Apple MacOS (with other browsers)Sustained
Apple iOS 10+Supported
Google Android 7.1.1+Supported
Linux UbuntuSustained
Microsoft WindowsSustained

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Supported Auth0 libraries and SDKs

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Auth0 Lock widgets and libraries

LibrarySupport Level
Lock.jsBug Fixes
Lock.Android v3Bug Fixes
Lock.Android v2Bug Fixes
Lock for iOS v2Bug Fixes

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Auth0 SDKs

SDKSupport Level
Auth0 SPA SDK v1Supported
Auth0.js v9Supported
Auth0 Android v1Bug Fixes
Auth0 Android v2Supported
Auth0 Swift v1Supported
Auth0 .NET v7Supported
Auth0 Java v1Supported
Auth0 Node v2Supported
Auth0 Python v3Supported
Auth0 PHP v7Supported
Auth0 Ruby SDK v5Supported

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Framework and Platform Integration SDKs

SDKSupport Level
Angular Lock v3Supported
Auth0 Java MVC Common v1Supported
OIDC Client for .NET v3Supported
JWT Auth Bundle v3Bug Fixes
JWT Auth Bundle v4Supported

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Content Management Systems Plugins

CMSSupport Level
WordPressSupported

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Quickstarts and samples

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Native and mobile apps

TechnologySupport Level
AndroidSupported
Device Authorization FlowSupported
Iconic 4Supported
iOS SwiftSupported
React NativeSupported
Windows Universal App C#Supported
WPF/WindowsSupported
XamarinSupported

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SPAs

TechnologySupport Level
AngularSupported
JavaScriptSupported
ReactSupported
Vue.jsSupported

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Regular web apps

TechnologySupport Level
ASP.NET (OWIN)Supported
ASP.NET Core v2.1Supported
ASP.NET Core v3.1Supported
GoSupported
JavaSupported
Java Spring MVCSupported
Node.jsSupported
PHPSupported
PHP LaravelSupported
PythonSupported
Ruby on RailsSupported

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Backends and APIs

TechnologySupport Level
ASP.NET Core Web APISupported
ASP.NET Web API (OWIN)Supported
GoSupported
Java SpringSupported
Node.js ExpressSupported
PHPSupported
PHP LaravelSupported
PythonSupported
Ruby on RailsSupported

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Auth0 Marketplace

IntegrationSupport Level
Integrations maintained by Auth0Supported
Third-party custom integrationsPartner

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Extensions

ExtensionSupport Level
Auth0 extensions published to the DashboardSustained
Custom extensionsCommunity
Feature requests should be made in the GitHub repository of each extension. Please note there is no commitment from Auth0 to implement requests.

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